Troubleshooting Spark MINI

Last modified on: 5/12/2024, 10:25:51 AM

Force Shutdown & Restart

If Spark MINI runs into an issue where the knobs/buttons doesn't respond anymore or freezes, or emits a high pitched or unusual noise, follow the steps below to force shutdown and restart Spark GO.

  1. Remove the USB cable on Spark MINI.
  2. Hold the POWER button over 10 seconds. The amp will be force to shut down.
  3. Release the POWER button, and hold it again until the POWER indicator lights up in blue to restart the amp.

Factory Reset

This process will reset all four presets stored on the Spark MINI as well as its Bluetooth pairing information, Line Out/Headphone Mode, EQ Scenario, Power Saving Setting.

Remove Spark MINI from recognized devices in Bluetooth settings before pairing again.

  1. Turn off your Spark MINI.
  2. Press and hold the POWER and PAIR buttons on the back panel, then release the buttons when the Power Indicator turns white.
  3. Press and hold one of the buttons from POWER or PAIR, until all four preset LEDs buttons blink once, then release the button.
  4. Spark MINI

After step 2, if you're not ready to perform factory reset, or want to do it later, you can cancel the process by tapping either POWER or PAIR button.

Connection Issues

  • If you experience any connectivity issues after connecting for the first time, firstly try to go into Pairing Mode by pressing the PAIR button on the back of the Spark MINI and try to reconnect.

  • Reboot the Spark MINI and enter Pairing Mode and try to reconnect.

  • Try closing the Spark app by removing it from the multitasking menu of your smartphone. Open the Spark MINI again and try reconnecting once you’ve turned on the Spark MINI and have entered Pairing Mode.

See also: Connecting to Spark MINI

Temperature Warning

Spark MINI is capable of working in an environment between 32°F127.4°F / 0°53° C. If Spark MINI reaches the limit of the temperature range, the status indicators will start to show red colors and blink quickly to warn it is close to temperature limitation.

If the situation is not improved, Spark MINI will be shut down temporarily, and it will be able to turn on when the temperature is back to normal again.

If you encounter the temperature warning without finding the device to be heating at all, please submit a support ticket and provide the details for your usage (speaker volume, playtime).

Was this page helpful?